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A major problem that many face when trying to sort out mobile phone issues is that is difficult to establish an ongoing, progressive dialogue with a customer service representative if you have to speak to a new person every time you call. It is easy for them to agree to something if they know they probably won’t speak to you again. This is the problem Emma faced and why her mobile phone complaint went round in circles.

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Mobile Phone Complaint Problem Network

5. In this connection, the petitioner had preferred a complaint dated 18.10.2009 and she was also informed by the Police that suitable action will be taken against the said Balamurugan and Balakrishnan. Since no action was taken by the police on her complaint preferred on 18.10.2009, the petitioner on 19.10.2009 had sent an SMS from her mobile phone to the Chennai City Police Emergency Mobile Phone Complaint Cell for which she had received a reply saying that her complaint would be forwarded to the concerned Police Officers of Chennai City Police and subsequently, she was instructed to lodge a written complaint before the Rajamangalam Police Station.

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The Mobile Phone Complaints Ombudsman is a complaint advocate for fairness and the equitable treatment, serves as a source of information and support and acts as a conduit between disputants. Ombudsman are employed or work as independent consultants in many corporations, non-profits, and government agencies.

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A Mobile Phone Complaints Ombudsman or Ombudsperson is a neutral third party facilitator who provides confidential and impartial assistance in resolving disputes, grievances, and complaints. The Mobile Phone Complaints Ombudsman works diligently in an advisory role to resolve disputes and complaints between businesses, individuals, and stakeholders. A stakeholder is any individual or organization that is affected by the dispute / complaint situation, and has either a direct or indirect interest in the outcome of the Mobile Phone Complaints dispute / complaint .

This is the problem Emma faced and why her mobile phone complaint went round in circles.

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